99 Exch Privacy Policy: Your Data, Your Control

Your privacy matters. This policy explains how 99 Exch collects, uses, and protects your information when you use our 99 exch app, website, or any online cricket betting service.

Information We Collect

Registration Data: When you create a  99exch.com login , we collect your name, email, phone number, date of birth, and address. This information verifies your identity and prevents fraud.

Financial Information: We collect payment details (card numbers, bank accounts, UPI credentials) to process deposits and withdrawals. This data is encrypted and never stored in readable form.

Betting History: We track all bets placed through the cricket betting app to calculate winnings, manage bonuses, and detect suspicious patterns.

Device Information: Your IP address, device type, browser type, and operating system are logged automatically. This helps us understand how you use 99 Exch and identify security threats.

Location Data: We know your general location (city level) from your IP. We use this to comply with regional gambling laws.

Customer Support: When you contact  support , we keep records of conversations for quality improvement and dispute resolution.

How We Use Your Information

Account Management: Your data lets us create your  99exch.com login , verify your identity, process bets, and manage your account.

Payments: Financial information enables deposits and withdrawals. We never share payment details with third parties.

Responsible Betting: We monitor betting patterns to identify problem gambling. If unusual activity appears, we reach out with help resources.

Legal Compliance: We're required by law to verify your age and identity. We use your data to comply with these requirements.

Marketing: With your permission, we send promotional emails about new cricket betting site features and special offers. You can unsubscribe anytime.

Fraud Prevention: We analyze betting patterns and account activity to detect unauthorized access, money laundering, or fraud.

Platform Improvement: Anonymized betting data helps us improve our  99 exch app and understand what features players want.

Data Protection

All data is encrypted using SSL technology. Your cricket login credentials aren't stored as plain text. Payment information follows PCI DSS standards—the banking industry's strictest security requirements.

Access to your data is restricted to employees who need it. 99 Exch doesn't sell customer data to marketers or brokers.

Third-Party Access

We share data with:

• Payment processors (to process transactions)
• Regulators (to comply with licensing requirements)
• Law enforcement (if legally required)
• Responsible gambling organizations (with your consent, to provide help resources)

We don't sell data. Third parties sign agreements to protect your privacy and use your data only as required.

Your Rights

You can:

• Request a copy of your data anytime
• Correct inaccurate information
• Ask us to delete your data (subject to legal requirements)
• Opt out of marketing emails
• Request we stop processing your data

Contact  support   to exercise any of these rights. We respond within 30 days.

Account Closure

If you close your account, we keep data for as long as needed to comply with laws (typically 5-7 years). After that, personal data is deleted unless you authorized longer retention.

Cookies and Tracking

99 Exch uses cookies to remember your  99exch.com login   preferences and keep you signed in between visits. You can disable cookies in your browser, but some features may not work properly.

We don't track you across other websites—only on  99exch.com   and our 99 exch app.

Children's Privacy

99 Exch doesn't knowingly collect data from anyone under 18. If we discover a minor’s account, we delete it immediately and notify parents if possible.

International Data Transfers

If you're outside India, your data may be transferred to servers in other countries for processing. These transfers follow strict legal safeguards to ensure data safety.

Contact Us

Have privacy questions? Email our  data protection officer . Responses typically arrive within 5 business days.

Changes to This Policy

We may update this policy anytime. Changes take effect when posted. Continued use of  99 Exch means you accept the new terms.

Your Responsibility

Keep your  99exch.com login   password secret. You're responsible for protecting your account. Never share credentials with support staff— real staff never ask for passwords.